A critical electricity infrastructure product grown through bespoke customer development

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Mondo Geospatial’s (MG) platform helps network infrastructure teams to detect risks and manage assets.  Its biggest customer is its parent company, AusNet, who operate Victoria’s electricity infrastructure and are also one of the distributors. The development roadmap of the MG platform has primarily been determined by customer requests via bespoke projects. 

 

Identifying the opportunity to drive more commercial value

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Mondo recognised that their current “project-led” approach to product development meant that they weren’t taking advantage of the commercial potential of their industry-leading platform. Their existing product development process and culture made it difficult to build a scalable product that could meet the needs of a broader range of customers and drive growth of Mondo Geospatial’s market share and revenue.

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“I found their advice, expertise and proactive approach incredibly valuable.  Their style is more coaching rather than preaching - this has created a lot of support within our team. The whole team were a joy to work with.”

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Redefining what product development means at Mondo Geospatial

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Ignition Lane and  Mondo worked together to develop and execute a “project to product” strategy that would build the foundation for a scalable and more commercial platform business.

 

We worked with MG to:

 

• Define MG’s product vision, strategy, roadmap and operating principles aligned to its business strategy and market need 

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• Design a future state organisational structure, including roles and responsibilities for each product role

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• Align the product team around the new vision, strategy and operating principles

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• Coach the product team to operate more strategically and use modern product management principles 

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• Develop a plan to address risks that could impact future revenue uplift and scale.

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